Imagine being cut off from the world when you need it most! Just days after a massive outage rattled Airtel users, the network has gone down again, leaving thousands stranded in silence. This time, Bengaluru is facing the brunt of the disruption, alongside other major cities like Chennai, Hyderabad, and Kolkata.

According to DownDetector, a real-time service that tracks tech crashes, complaints about the Airtel outage peaked at around 12:15 PM, with over 7,100 frustrated users voicing their issues. The frustration among customers is palpable, and it's easy to see why.

In a statement, Airtel Cares attributed the ongoing issues to a 'temporary connectivity disruption,' promising that services would be restored within one hour. “We apologize for the inconvenience. The issue you're facing appears to be due to a temporary connectivity disruption and is expected to be resolved within one hour. Once that time has passed, please restart your mobile phone to restore services. Thank you,” the company reassured its users.

But as many frustrated users took to social media to express their dissatisfaction, the sentiment was clear: communication is key. One user tweeted, “Airtel internet down in Bangalore today? Anyone else facing this? @airtelindia, at least notify users about outages instead of leaving us clueless!”

Another user, unable to make calls or access the internet for over six hours, vented, “Airtel postpaid is down since last 6 hours, not able to make a call or access the internet. @airtel is works, zero accountability and you can’t talk to customer care, @TRAI you should at least take some action, it’s look like @airtelindia has taken Indian citizens for a ride.”

This isn't the first time Airtel has faced backlash over service disruptions. Just last month, multiple mobile networks, including Jio and Vodafone-Idea, also experienced outages that left users feeling abandoned. On that fateful day, Downdetector recorded over 3,600 reports of Airtel outages by 4:30 PM, dramatically rising from a baseline of fewer than 15. As the evening progressed, the reports dropped to less than 150 by 10:30 PM, but the damage to customer trust had already been done.