As Nintendo's Switch 2 continues to gain traction, selling millions of units since its launch, it comes as no surprise that some users are experiencing various issues with the console. A recent wave of reports from Reddit users has brought to light a particular problem that Switch 2 owners are facing: Joy-Cons disconnecting while the console is docked. This issue, previously highlighted by IGN, appears to have a straightforward solution that involves using the correct HDMI cable.

Many players initially overlooked the importance of using the right cables, leading to frustrating gameplay interruptions. According to Nintendo's official support page, the key to preventing Joy-Con disconnections lies in ensuring that users are connecting the dock to their television using an "Ultra High Speed" HDMI cable. Without this specific type of cable, players may experience performance issues, particularly when the console is docked.

Nintendo has emphasized that the HDMI cable included with the new console is designed to support its upgraded capabilities and should be used exclusively with the Switch 2. Users who attempt to connect the console to their TV using older cables, including those that were bundled with the original Nintendo Switch, may find that their experience is hindered. To identify the correct cable, players should look for a label indicating that it is an "Ultra High Speed" HDMI cable.

In addition to HDMI cable compatibility, players have reported that the Switch 2's power supply also requires careful consideration. The new console boasts significant upgrades in graphics and processing power compared to its predecessor, which debuted in 2017. Consequently, using an inadequate power supply could lead to additional issues, especially during demanding gameplay sessions.

Despite the growing number of complaints, Nintendo has not yet responded to inquiries regarding the root cause of the disconnections, leaving players to troubleshoot the problem on their own. As the gaming community continues to explore the capabilities of the Switch 2, it has become clear that paying attention to both power and cable specifications is essential for a smooth gaming experience.